HLTAID011 PROVIDE FIRST AID COURSE
Our Provide First Aid course is ideal for anyone that may be required to respond to an accident or injury and is required to provide first aid, e.g. working in hospitality, construction, healthcare, childcare, job sites, offices or the security industry. HLTAID011 Provide First Aid is the minimum requirement for workplace first aid compliance.
This is a blended course with self-paced online learning (e-Learning) and face-to-face training.
Our course incorporates both Provide first aid HLTAID011 and Provide CPR HLTAID009. The course includes a nationally accredited certificate which will be valid for three years. However, the Australian Resuscitation Council recommends that you attend a CPR refresher after 12 months.
Begin your First Aid training in Sydney today! Upskill Institute can come to your business to deliver the course, or book one of our weekly courses at our training centre!
Our Provide First Aid course will help you gain the required skills and knowledge to respond to a first aid emergency including:
Recognise and assess an emergency situation
Ensure safety for self, bystanders, and casualty
Seek assistance from emergency services
Perform cardiopulmonary resuscitation (CPR) in line with Australian Resuscitation Council (ARC) guidelines
Provide first aid in accordance with established first aid principles
Manage the casualty in a respectful manner
Obtain consent from casualty where possible
use available resources and equipment to make the casualty as comfortable as possible
Operate first aid equipment according to manufacturers’ instructions
Monitor the condition of the casualty and respond in accordance with first aid principles
Accurately convey incident details to emergency services
Report details of incidents in line with appropriate workplace or site procedures
Complete applicable workplace or site documentation, including incident report form
Maintain privacy and confidentiality of information in line with statutory or organisational policies
Recognise the possible psychological impacts on self and other rescuers and seek help when required
Contribute to a review of the first aid response as required
Plus more…
Upskill Institute requires students undertaking this course to:
Complete the course enrolment form
Provide a USI (usi.gov.au)
Provide identification documents (including photo ID) to be sighted prior to course commencement
Successfully complete a language, literacy and numeracy assessment
Have the physical capacity to perform the practical demonstrations. i.e., such as 2 minutes of uninterrupted CPR on the floor.
This Provide First Aid course requires both self-study and in class training and assessment.
The self-study component requires you to log into our online interactive learning portal and complete the required assessment. You should allow up to 4 hours to complete this!
In-class training and assessment consists of up to 4 hours attendance at our training centre. The online self-study and assessment must be completed prior attending our training centre.
Upon completing this training program, you will receive a Statement of Attainment.
It is recommended that renewal of this Provide First Aid certificate is undertaken every 3 years, with the additional requirement of updating the CPR component every 12 months.
The following units will be awarded to successful participants in this course:
HLTAID011 – Provide first aid
HLTAID009 – Provide cardiopulmonary resuscitation
To view full unit details please visit:
training.gov.au – HLTAID011 – Provide first aid training.gov.au – HLTAID009 – Provide cardiopulmonary resuscitation
Enrolment to this course is made with Upskill Institute Pty Ltd RTO 45708.
Please refer to the student handbook for all details relating to rights and responsibilities including complaints and appeals.
Refund Policy
Learners who give notice to cancel their enrolment seven (7) days or more prior to the commencement of a program, will be entitled to a refund of fees paid less bank transaction and administration fees (10% of course cost).
Learners who give notice to cancel their enrolment less than seven (7) days but not within 48 hours of course commencement will be entitled to a 50% refund of fees paid. The amount retained by Upskill Institute is required to cover the costs of staff and resources which will have already been committed based on the learners’ initial intention to undertake the training.
Learners who cancel their enrolment within 48 hours of course commencement or less will not be entitled to a refund of fees.
Learners who have previously requested a course to be rescheduled and wish to cancel the same course at a later stage, will not be entitled to refund of fees.
Where a learner has purchased a text or training workbooks and subsequently cancels, Upskill Institute will not refund monies for the text.
If Upskill Institute cancel a course at any time, participants will be offered the option to reschedule to an alternative class (at no extra cost) or receive a full refund of the course fees. No additional monies will be reimbursed to the participant for any other expenses incurred, or inconvenience caused.
If a refund is approved, funds will be made by the same means with which the original payment was made (i.e. EFTPOS payment would result in an EFTPOS refund) and will be made to the same person that made payment. If a third party paid the course fee, the third party will be refunded the course fee.
Certificates cannot be issued until all AVETMISS and USI information has been confirmed (where required) and all course paperwork requirements have been completed.
All requests for a refund must be emailed to training@upskillinstitute.com.au.
Cancellation
Learners who cancel their enrolment part way through a training program must notify Upskill Institute in writing via email or letter at the earliest opportunity. Learners who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Learners are advised to consider alternative options such as requesting to suspend their enrolment and re-commencing in another scheduled training program.
Learners who require replacement of issued text or training workbooks will be liable for additional charges to cover the cost of replacement. For a full list of replacement charges please refer to Upskill Institute schedule of fees and charges.
All requests for a refund must be emailed to training@upskillinstitute.com.au.
Rescheduling
Requests for transfers to alternate courses can be arranged if Upskill Institute is advised in writing more than 48 hours prior to the course commencement date and subject to availability. One transfer will be accepted without charge where Upskill Institute has been notified in writing at least 48 hours prior to the scheduled commencement date. All subsequent transfers will attract an administration charge of $55.00 if notice is provided.
No rescheduling of a course is available within 48 hours of commencement.
